Your Questions Answered
Comprehensive Information at Your Fingertips
Access detailed, transparent answers to your most important questions about RPM Warranty. From plan options and coverage specifics to claims procedures and billing support, we deliver the clarity you need to make informed, confident decisions.
An extended auto warranty is a service contract that provides continued
protection against unexpected repair costs after your manufacturer’s warranty
expires.
It helps cover eligible mechanical and electrical failures, offering financial
security and peace of mind as your vehicle ages.
RPM Warranty generally provides coverage for vehicles manufactured in the year
2000 or later. Eligibility is determined based on several factors, including
vehicle make, model, mileage, and your specific coverage preferences.
Our team will work with you to identify the most suitable protection plan
aligned with your needs and budget—ensuring comprehensive support throughout
your ownership experience.
Owning a vehicle can become increasingly frustrating as it ages,
particularly when unexpected repair costs arise. An extended warranty provides
valuable protection,
covering unforeseen expenses that may not be included under your original
warranty. By safeguarding you from significant out-of-pocket costs,
it can save you hundreds, if not thousands, of dollars over the life of your
vehicle.
Our comprehensive protection plans cover a wide range of critical components,
including parts, labor, and roadside assistance,
ensuring that you receive the support you need in the event of unexpected
breakdowns or repairs.
An extended warranty offers financial protection against unexpected repair
costs, allowing you to drive with confidence even after your manufacturer’s
warranty expires.
By covering potential mechanical and electrical failures, it provides peace of
mind and can save you thousands of dollars in unforeseen expenses over time.
Coverage varies based on the plan you select, but all of our options include
protection for the most critical vehicle components.
Depending on your chosen plan, this may encompass key systems such as the
drivetrain, engine, electrical components, and more.
We ensure that essential parts are covered, providing comprehensive protection
tailored to your needs.
Filing a claim with RPM Warranty is straightforward. If your vehicle experiences
a breakdown while covered under our plan, simply contact us. We will coordinate
directly with an ASE-certified repair facility to manage the claims process. Our
team works seamlessly with the shop to resolve the issue, and payment will be
made directly to the service provider, ensuring a hassle-free experience for
you.
Your policy protection plan becomes active in the event of a mechanical
breakdown, providing coverage for eligible repairs. By securing an extended
warranty, you can protect yourself from unexpected repair costs, potentially
saving thousands of dollars if your vehicle encounters a failure.
Yes, your plan is renewable. You will be notified in advance with the specific
terms and conditions for renewal, ensuring you can continue enjoying
uninterrupted coverage for your vehicle.
Customer Service Questions
At RPM Warranty,we occasionally utilize targeted marketing strategies to
keep you informed about our latest offers and services. If you receive any
promotional materials following your signup, please note that they are simply
part of our marketing efforts and can be disregarded if you are not interested.
RPM Warrantyoffers a variety of coverage plans tailored to meet your
needs. For detailed information about the specific inclusions of your plan,
please refer to the coverage details outlined in the agreement provided to you
upon registration, which you should have received via confirmation email.
Any replacement parts used to service your vehicle will meet the highest
standards. All parts, whether remanufactured or used, will be of equivalent or
lesser mileage than your vehicle’s current odometer reading at the time of
service, ensuring quality and compatibility.
If you acquire a new vehicle, simply contact our Customer Service team at 1
(800) 776-8209. We will assist you in transferring your coverage to your new car
and canceling the coverage for your previous vehicle, ensuring a seamless
transition.
For information regarding your refund, please reach out to our Customer Service
team at 1 (800) 776-8209. We will be happy to assist you and provide the details
of your refund
Billing Questions
Yes, multiple payment options are available. Please contact our Payment
Processing team at 1 (800) 776-8209, and we will assist you in setting up a
payment plan that suits your needs.
To ensure uninterrupted coverage and protection in the event of a breakdown,
contracts are typically structured with automatic monthly payments. This
arrangement helps maintain active coverage throughout the duration of your plan.
If your account is current, we can accommodate a change to your payment due
date. Please contact our Payment Processing team at 1 (800) 776-8209, and we
will assist you in adjusting the due date to better suit your needs.
Skipping a payment is generally not permitted under the terms of the contract to
ensure that your coverage remains active and fully operational in the event of a
breakdown. Maintaining consistent payments is essential to avoid any lapse in
protection.
Coverage Questions
Yes, pre-owned and used vehicles are eligible for coverage just like new
vehicles. Please contact one of our representatives toll-free at 1 (800)
776-0855, and we will review your details to determine the best coverage options
for your vehicle.
Most of our service contracts are transferable when you sell your vehicle.
Please contact one of our representatives toll-free at 1 (800) 776-8209 to
discuss the specific terms and conditions of your contract transfer.
No, each vehicle is assigned its own service contract due to differences in
mileage, age, condition, and repair history. This ensures that each vehicle
receives the appropriate level of coverage and protection tailored to its unique
needs.
General Questions
To provide an accurate and personalized protection plan, we require specific
details such as your vehicle’s make, model, mileage, and year. Additionally,
because coverage terms and regulatory requirements vary by state, we also need
your location and contact information to ensure compliance and deliver the most
suitable recommendation.
When evaluating a vehicle service contract, it's important to select a plan that
offers flexible cancellation terms, monthly payment options, complimentary
towing and rental car services, and a money-back guarantee. RPM Warranty supports its contracts with all of these features—benefits not typically offered
by many providers. As for coverage level, carefully review the components
included in each plan. Opting for minimal or low-cost coverage may reduce
upfront expenses but could leave you responsible for significant repair costs
down the line.
No, our service contracts are not affiliated with vehicle manufacturers or
dealership-backed warranties. Instead, RPM Warranty partners with trusted
third-party administrators to offer comprehensive coverage options for nearly
all makes and models. Our plans are designed for flexibility, allowing repairs
to be performed at your local dealership or any certified repair facility of
your choice.
Claims Questions
No. Filing a claim under your service contract does not impact your premium or
monthly payment rate. Your cost remains fixed, regardless of the number or
frequency of claims submitted throughout the term of your coverage.
It depends on the repair facility and rental provider. In some cases,
dealerships may offer a rental vehicle without requiring upfront payment.
However, if a rental is obtained through a third-party agency, you may be
responsible for the initial payment and reimbursed upon claim approval in
accordance with your contract terms.
Once your claim is initiated, the repair facility will contact our Claims
Department to verify coverage eligibility. Upon approval, the shop will inform
you of the next steps and proceed with the necessary repairs. If additional
documentation or inspection is required, you will be notified promptly to avoid
delays in service.
The first step is to confirm whether the component in question is included in
your specific coverage plan. Once verified, a certified repair facility will
perform a diagnostic evaluation to determine the cause of the failure. The
repair facility will then contact our Claims Department, which will review the
diagnosis and assess whether the failure qualifies as a covered repair under the
terms of your contract.
To maintain the validity of your service contract, you are required to adhere to
the manufacturer’s recommended maintenance schedule and retain all service and
maintenance receipts as proof of compliance. Additionally, you must be beyond
the initial waiting period specified in your agreement before submitting a
claim. It is essential to avoid any misuse, neglect, or unauthorized
modifications to the vehicle during the contract term.
For full eligibility criteria related to claims and benefits, please consult the
terms outlined in your service contract.
Vehicle Modification Questions
Yes, coverage may be available for vehicles with a salvaged or branded title, or
those previously declared a total loss. An additional fee may apply depending on
the vehicle’s history and condition. For more information and to determine
eligibility, please contact one of our specialists at 1 (800) 776-0855
Yes, coverage may be available for vehicles used in food delivery and similar
services. Please note that an additional fee may apply due to the increased
usage and associated risks. Contact one of our specialists to learn more about
eligibility and plan options.
Yes, we offer service contracts specifically designed for commercial vehicles.
Please note that a surcharge may apply based on the type of commercial use and
the vehicle’s specifications. For further details, please contact one of our
specialists to discuss available options and pricing.
Yes, coverage is available for vehicles with a lift kit, provided the lift does
not exceed 6 inches. An additional surcharge may apply based on the
modification. For further clarification or to confirm eligibility, please
contact one of our specialists.
Yes, coverage is available for vehicles with upgraded tires, provided the new
tires are no more than 2 inches larger than the original factory tires. However,
vehicles equipped with tires 37 inches or larger are not eligible for coverage.
For specific eligibility and additional details, please reach out to one of our
specialists.
Yes, coverage is available for vehicles used to tow a trailer. However, specific
conditions apply based on the weight and type of trailer being towed. An
additional surcharge may apply depending on the towing requirements. For further
details, please contact one of our specialists to discuss your specific needs.
Certain performance modifications, such as tuners, chips, programmers, headers,
and snowplows, may potentially void your coverage. To ensure that any
modifications align with your coverage terms, please contact one of our
specialists at 1 (800) 776-0855 for further assistance.
Yes, coverage is available for vehicles used on a farm. An additional surcharge
for agricultural use may apply. For more details and to discuss your specific
needs, please contact one of our specialists at 1 (800) 776-0855
Yes, coverage is available for vehicles used in Uber, Lyft, or other ridesharing
services. An additional surcharge may apply. For more details, please contact
one of our specialists at 1 (800) 776-0855. *Please note that coverage is not
provided for taxi vehicles.
Honoring all members of
What We Stand For
Driven by Commitment
At the core of everything we do is an unwavering dedication to our clients. Each of our protection plans is thoughtfully crafted with your needs in mind, ensuring a seamless, satisfying experience. Our relentless focus on customer care and service excellence is what truly sets us apart in the industry.
